24/7 Free Medi-Nurse Advice Line for COVID-19

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Courtesy of the California Department of Health Care Services

DHCS launched a free, 24/7 Medi-Nurse advice line (877) 409-9052 to answer questions about COVID-19 for anyone who:

·         Doesn’t have insurance, or

·         Is a Medi-Cal beneficiary but doesn’t have a regular doctor or managed care plan to oversee their care.

The nurses who field the questions can help callers:

·         Understand if symptoms might be related to COVID-19

·         Determine whether they need to self-isolate

·         Decide if they need to see a doctor to get tested and/or treated

·         Connect with a Medi-Cal provider who can help them get enrolled

Flyers and social media content to share are on the DHCS website (dhcs.ca.gov/medi-nurse).